Why Choose Us?
When you are looking for a webhost, you should look for high speed servers and backbone
connectivity, preferably backed up by written guarantees. You want your website to be up,
online and accessible as much as possible. Most reputable hosting companies will provide you
with just that. What truly sets us apart from everyone else is our commitment to outstanding
customer service and
competitive pricing.
Lightning Fast, Friendly Technical Support
Our bottom line and profitability is meaningless if our customers are not happy
with the level of support they are receiving. The first thing new clients say to us is how fast and friendly our support is. They're so
used to waiting several hours (if not days!) for responses to their support tickets that
they're amazed to finally be treated like the valuable customer that they are!
More important than fast responses are friendly, helpful responses. How many times
have you waited hours for an answer only to have the technician on the other end send you an
unhelpful, impatient, condescending reply? This problem is so rampant in the industry that
we have dubbed it the "ITEgo".
At No Hassle Hosting, we are quite adept at deciphering your knowledge level when you submit
a support ticket and responding accordingly-- we won't barrage newbies with technical
jargon and we won't talk down to more advanced users. We also follow-up
on our support tickets if the customer does not close it to make sure the problem was
solved to their satisfaction. We'll go above and beyond what is necessary to make sure you
are taken care of.
Extremely Competitive Prices
Our hosting packages are very affordable. Feel free to shop around and check out
our big name competitors. We have yet to find anyone with prices as great as ours!
We are very proud that are prices are so much lower than industry
standard! They're so low that occasionally people
mistakenly assume that there has to be a catch, like pop-ups, banner
ads, or hidden costs and fees. That's simply not so! If anything, we provide more features and more flexibility than
many of our competitors!
We are so confident that you will absolutely love our hosting that we
offer an unconditional, 30-day Money Back Guarantee. There's
absolutely no risk to you to try us out!
State-of-the-Art Data Center
Our servers are located in a carrier class data center called DV2. The DV2 Datacenter is located in one of the 2 main Telco Hotel vaults in Atlanta.
24/7 Server Monitoring
Staff members work around the clock to ensure that the network is operating at an optimum state.
Connectivity
All servers are connected via a dedicated 100mbps line.
Redundant Internet Connections
BG4 routed for automatic fall over redundancy.
Current back bone providers
GIGE to Verio, GIGE to Williams, GIGE to Abovenet
99.999% Reliability and Redundant Power Supplies
The main electrical room at DV2 provides clean, consistent power via switchgear, UPS systems, multiple feeds and generator backup to ensure a consistent supply of power to the facility.
Environment control
Consistent temperature and humidity ranges in the DV2 Data Center are maintained by redundant cooling systems.
Security
In additional to the on-site security staff, access is controlled by state-of-the-art identification systems, including a biometrics hand scanner and card reader.
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