Acceptable Use Policy
This Acceptable Use Policy ("AUP") applies to all clients of No Hassle Hosting (hereinafter "NHH," "we," "our" or "us"), and is intended
to provide a general understanding of our policy on the Acceptable Use of its servers.
It is designed to help protect our servers and clients from irresponsible or illegal activities in
cases where common sense and good judgment have failed. No Hassle Hosting does not accept responsibility
for the content published online by others and does not accept responsibility for the violation of
any laws resulting from such publication.
All users of No Hassle Hosting's services are expected to abide by the laws of the state and country
in which they reside, including all copyright laws and regulations, treaties and international law.
Use of No Hassle Hosting's services constitutes acceptance of and agreement to abide by all of the
rules and regulations and policies of No Hassle Hosting, including this AUP, which may be modified
from time to time. We recommend that you review the AUP periodically.
Clients are in violation of this AUP when they or their customers engage in any of the following activities:
Illegal Use, such as transmission, storage, or distribution of any information, data, or
material in violation of any applicable law or regulation is prohibited. This includes, but is not
limited to: copyrighted material; trademarks; trade secrets or other intellectual property
rights used without proper authorization; material that is obscene, defamatory, constitutes an
illegal threat, or violates export control laws. Examples of unacceptable content or links include:
pirated software, hacker programs or archives, Warez sites, MP3, and IRC bots.
Adult Content - Adult-oriented sites are not allowed. This includes sites that are
associated with bestiality or child pornography, sites which promote hate against any group,
sites of such nature will be removed immediately and you will not be refunded. This is also
true for sites that promote any illegal activity or content that may be damaging to our
servers or any other server on the Internet, or provide links to such sites.
Spamming refers to the act of sending or commissioning the sending of unsolicited commercial messages and/or mail bombs over the Internet
to others in mass quantities. Such messages may only be sent to individuals that have explicitly requested the
information from you. Forging email headers is also strictly prohibited.
Harassment by intimidating, threatening, frightening or otherwise harassing
others using our servers. Email messages sent to an unwilling recipient, after being requested to
stop by that recipient, can also be construed as harassment.
Allowing unauthorized users to access your account.
Accounts may only be used by the authorized owners of the accounts, except where
specifically authorized by No Hassle Hosting. Allowing use of your account by others is prohibited
and at your own risk! Resale, trade or transfer of any account without express written consent from No Hassle Hosting
Attempting to circumvent security of any host, network, or user account in any manner.
This includes, but is not limited to, accessing data not intended for the customer,
logging into a server or account the customer is not expressly authorized to access,
password cracking, probing the security of other networks in search of weakness,
or violation of any other organization's security policy. Customers may not attempt to
interfere or deny service to any user, host or network. This includes, but is not limited to,
flooding, mail bombing, or other deliberate attempts to overload or crash a host or network.
Redistribution or reproduction of copyrighted material, including but not limited to pirated software and MP3s, or
engaging in any activity that infringes or misappropriates
the intellectual property rights of others, including, but not limited to, copyrights,
trademarks, service marks, software, and patents held by other individuals or corporations.
Unauthorized reselling of any account or account services without the express written consent of
NHH, such as email services and accompanying features for use by individuals outside of
the required use on
your own account; the reselling of CGI scripts installed on our servers; or
providing access codes to individuals not authorized to access your account.
Excessive CPU resources or bandwidth may compromise our servers.
This is the result of using the system in a manner that encumbers
processors or other system resources far beyond the allowances of your specific
plan type and to the degree that your usage compromises the hosting accounts of our other
customers, such as running any software that interfaces with an IRC (Internet Relay Chat) network,
chat rooms, or CGI-script sharing with other domains.
IRC - NHH does not allow IRC or IRC bots to be operated on our servers.
CGI Script Sharing is not permitted. CGI script sharing with domains not hosted by No Hassle Hosting
is not permitted. Any CGI-scripts deemed to be adversely affecting server performance or
network integrity will be shut down without prior notice.
Abusive, hostile, threatening language - NHH reserves the right to refuse service to anyone who we feel
is abusive, hostile, or threatening to any of our technicians. We will issue a verbal warning once and invite the client to
find another host. If the client chooses to stay and it happens a second time, we will immediately terminate the
account. We will provide a backup of the website data to the client.
NHH reserves the right disable and/or terminate a user's account if a user is found in violation of
the AUP. NHH will review alleged violations of this AUP on a case-by-case basis.
We do not routinely monitor web site content or the communications of our customers.
However, if we learn of a violation of our AUP, we will respond accordingly and at our
One or more of the following may occur at that time:
A warning may be issued to the account holder.
A request may be issued to remove offending content.
The hosting account may be disabled.
In severe cases, the hosting account may be terminated without prior notice.
We may notify legal authorities if the circumstance requires it.
Client must immediately notify NHH of any unauthorized use of their account,
any breach or attempted breach of security, or any other violations of this AUP.
All of NHH's clients who publish materials online which are accessible on our servers are
solely responsible for the publication of any defamatory, illegal, confidential, secret or
You agree to indemnify, defend, and hold harmless No Hassle Hosting from any and all liability,
penalties, losses, damages, costs, expenses, attorneys' fees, causes of action or claims
caused by or resulting indirectly from your use of the service which damages either you, NHH, or
any other party or parties without limitation or exception. This indemnification and hold
harmless agreement extends to all issues associated with your account, including but not limited to web site content.
Accounts terminated due to policy violations will not be refunded.
If you have any questions regarding this AUP, feel free to contact us.
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